Last Updated: January 5, 2026

At BookMyShoot, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform and services.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we collect:

• Name, email address, and phone number
• Profile information (profile picture, bio, professional details)
• Account credentials (username and encrypted password)
• Payment information (processed securely by third-party payment gateways)
• Billing address and tax information

1.2 Booking Information

We collect information related to your bookings, including:

• Booking dates, times, and duration
• Studio preferences and requirements
• Communication with studio owners
• Reviews and ratings
• Booking history and transaction records

1.3 Technical Information

We automatically collect technical data when you use our platform:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

1.4 Location Information

With your permission, we may collect location data to help you find nearby studios and provide location-based services.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Process and manage your bookings
• Facilitate communication between users and studio owners
• Process payments and issue refunds
• Send booking confirmations and reminders
• Provide customer support

2.2 Platform Improvement

• Analyze usage patterns and trends
• Improve platform functionality and user experience
• Develop new features and services
• Conduct research and analytics

2.3 Marketing and Communication

• Send promotional offers and updates (with your consent)
• Notify you about new studios and features
• Send newsletters and marketing communications
• Personalize your experience and recommendations

2.4 Security and Compliance

• Detect and prevent fraud and abuse
• Enforce our Terms and Conditions
• Comply with legal obligations
• Protect user safety and platform security

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

3.1 With Studio Owners

When you make a booking, we share necessary information (name, contact details, booking details) with the studio owner to facilitate the service.

3.2 With Service Providers

We work with third-party service providers for:

• Payment processing (Razorpay, Stripe, PayPal, etc.)
• Email and SMS notifications
• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account and maintain sessions
• Analyze platform usage and performance
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

Types of Cookies We Use:

• Essential Cookies: Required for platform functionality
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements and track campaign effectiveness

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Maintain business records and analytics

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing
• Objection: Object to certain types of data processing

To exercise these rights, please contact us at privacy@bookmyshoot.com. We will respond to your request within 30 days.

8. Children's Privacy

BookMyShoot is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information immediately.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notifications. The "Last Updated" date at the top of this policy indicates when it was last revised.

Continued use of BookMyShoot after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@bookmyshoot.com
• Phone: +91 123 456 7890
• Address: BookMyShoot, India